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Banquet Terms and Conditions
 

Banquet Terms and Conditions

1.CONFIRMATION and ASSIGNMENT of FUNCTION SPACE: The function space assigned on the banquet event order, indicates the space that is tentatively being held and will be held on a definite basis upon signing of this EO by both parties.  The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and this EO is intended to provide specific function/event information in support of the original agreement. If for any reason the function space reserved is not available for your event, you agree that we may substitute space of appropriate size and comparable quality for your event. If you plan to print or publish the assigned space, please contact us first to confirm the room assignment.
 
2.GUARANTEE OF CHARGES: At least 72 hours (3 business days) before your event, you must inform us, in writing, of the exact number of people who will attend your event. The arrangements set forth on the reverse side of this EO will serve as the final arrangements for your event.  The services, products, fees etc., as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed this EO, whichever is greater.  We will not undertake to serve more than 3% more than this guaranteed minimum.
 
3.LABOR CHARGE:  If the guaranteed number for your event is less than twenty (20) persons, we will add a $100  labor charge to your account.  This will be used to cover our costs of the event and will not be distributed as a service charge to our employees working at your event.
 
4.OVERTIME: You agree to begin your event promptly at the scheduled start time and agree to have your guests, invitees and other persons vacate the designated event space at the end time indicated on the final EO.  You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations
 
5.GRATUITY: 18% of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers, and where applicable, bussers and/or bartenders assigned to the Event.
 
6.SERVICE CHARGE: 5% of the food and beverage total, plus any applicable state or local tax, will be added to your account as a service charge. This service charge is not a gratuity and is the property
 
7.PRICE INCREASES: There may be increases in prices due to unforeseen changes in market conditions at the time of your event.  We will communicate these increases to you in advance.  We will require written confirmation that you agree to pay these increased prices.  Alternatively, we, at our option, may in such event make reasonable substitutions in menus and you agree to accept such substitutions
Should extensive meeting room set-ups or elaborate staging be required, there will be a set-up charge to cover hotel cost and additional labor.  If equipment is necessary that exceeds hotel’s inventory, then you agree to pay for the cost of renting this additional equipment. You agree to indemnify us for any damage caused to any hotel property as a result of drayage related to your event, whether caused by you, your agents, employees, contractors, or agents.
 
8.OUTSIDE FOOD AND BEVERAGE:  Due to state law, you may not bring into the hotel alcoholic beverages.  You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources.  A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by hotel staff are brought in for consumption by your guests.  Service fees will apply to any outside food or beverage served in our function space regardless if hotel labor is required.
 
9.DISPLAYS AND DECORATIONS; YOUR PROPERTY:  We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it.  For the safety of persons and property, no fireworks or incendiary devices may be used indoors at the hotel. All displays and/or decorations will be subject to our prior written approval.
 
10.SECURITY:  If required, in our sole judgment, in order to maintain adequate security measures in light of the size and/or nature of your function, you will provide, at your expense, security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located, which agency will be subject to our prior approval.  Such security personnel may not carry weapons.
 
11.CONDUCT OF EVENT:  Group agrees to comply with all applicable federal, state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470, and our rules, copies of which are available from the hotel’s sales department.  Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws. You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event. Should you require any rigging services for this event, all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith.
 
12.AUXILIARY AIDS:  The Hotel represents that it contains accessibility features for individuals with disabilities and, where needed, the Hotel will provide equivalent facilitation, auxiliary aids and services, and reasonable modifications to policies and procedures to ensure that its guests have equivalent access to its goods, services, and accommodations.  You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space.  You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids.  We will, upon your request, furnish you with the names of businesses you can contact to obtain these aids.  You also agree to be responsible for compliance with the Americans with Disabilities Act in the set up and conduct of meetings for your event.

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The Roosevelt Hotel New Orleans, A Waldorf Astoria Hotel | 130 Roosevelt Way, New Orleans, Louisiana 70112